Learn how to configure access to My Cases in the self service portal
Introduction to My CasesGet started with the My Cases functionality so that your portal users can view their cases
My Cases Initial SetupFind out how to configure 'My Cases' for your users
Configuring which Case fields are shown to users in SSPUse case profiles to configure which fields are displayed to your portal users
Allowing users to upload files to a case via the self service portalConfigure which users can upload files via the portal
SSP Assign Case Roles / Manage people involvedAllow users in your SSP to invite and manage access to cases from within the SSP